Refund and Exchange
Return Policy
If for any reason you are not completely satisfied with your purchase, you may return it for an exchange or store credit within 60 days or a refund within 14 days of receiving your order.*
If you wish to support our small business in these challenging times, the selection of exchange or store credit to use at a later date would be very much appreciated. We rely on our customers and would like to thank you for your patronage. If you would like to discuss exchange or credit options and need any fitting or style advice, please contact us on info@SweetBlissLife.com.
*Please note that any returned items must be in original packaging, (with tags/labels attached). They should also be in original condition; not worn or washed.
RETURN and EXCHANGE PROCEDURE
Email us on info@SweetBlissLife.com. with your order number. We will get back to you within 72 hours.
Exchange Policy
Once we receive your return we will email you an exchange credit code to the value of the products returned from your original order. You can use this code to place your exchange order online. Please note that there may be a $10 standard shipping charge for your exchange order. We will always do our best to act quickly and make sure you are satisfied.
Refund Policy
We are happy to refund goods returned within 14 days of receiving your parcel if you are not satisfied with your purchase, and are unable to find a suitable exchange option from our wide range of product lines.
A refund will be approved provided the merchandise is in original condition, unused and proof of purchase is shown. For all orders that received free shipping, the purchase price of the goods will be refunded less a flat $10 shipping recovery fee(subject to change depends on delivery address). This shipping recovery fee covers the shipping cost the business incurs when sending out any parcels that receive free shipping. Please note that shipping fees are not refundable. All refunds are processed through the original payment method.
The refund will be approved and actioned once the returned merchandise is received. Please read the above return procedures and follow the instructions on how to process a returned item.
Refunds may take up to 21 days to appear on your statement.
Please Note: Refund and Exchange values are subject to re-calculation if purchased within a promotion where terms are no longer met.